Welcome back to School!
Due to the COVID-19 worldwide pandemic, MFLC will continue to be able to temporarily provide telehealth services. These services include video and telephonic (VTC) non-medical counseling in areas where face-to-face support is restricted due to COVID-19. We are pleased to announce this temporary capability to provide continuity of care for the service members and their families.
The model of MFLC is below.
Support for Children and Youth:
- Individual video non-medical counseling sessions for minors age 13 to 17 (parent or guardian must be available at the start of each video session to give parental consent and provide line of sight requirements during the session)
- Family video non-medical counseling for minors 6 to 12 years of age (parent or guardian must attend each session)
Rob Smith is now available to provide video and telephonic non-medical counseling support. He can be reached at (910) 734-6261 to establish a telephonic or video non-medical counseling appointment.
The counseling sessions will be conducted by the Magellan MFLC Zoom video conferencing application. The Zoom application meets all federal privacy regulations, Rob has a Magellan provided smartphone which is only used for business purposes. The option to record the session has been disabled from Zoom and Magellan’s MFLC communication policies prohibits recording of telephonic non-medical counseling services.
Scheduling a counseling session is simple and all you need to do is contact Rob Smith: (910) 734-6261.
We hope that you will find the MFLC support helpful during these difficult times.
Below you will find the MFLC Consent form. This form needs to be completed and dropped off at school. The MFLC must have the original signature. Fax and emails are unable to be accepted.